SSL-secured website – customer data and vision records are encrypted and protected to international security standards, synced between store and online system | Eye examination and lens cutting using French automation technology with world-leading precision | Distributing genuine lenses from top brands: Essilor, Zeiss, Hoya, Rodenstock, Tokai, Kodak… | Nationwide genuine lens warranty | Only location: 529 Street 3/2, Vuon Lai Ward, HCMC (former address: Ward 9, District 10)•SSL-secured website – customer data and vision records are encrypted and protected to international security standards, synced between store and online system | Eye examination and lens cutting using French automation technology with world-leading precision | Distributing genuine lenses from top brands: Essilor, Zeiss, Hoya, Rodenstock, Tokai, Kodak… | Nationwide genuine lens warranty | Only location: 529 Street 3/2, Vuon Lai Ward, HCMC (former address: Ward 9, District 10)•
Dien Bien Phu Eyewear — LogoMK Dien Bien Phu

Vision records & warranty

Look up prescription orders and warranty status with the phone number used for purchase

Rx ordersKept for life
Frames2-year W
Lenses12–24 mo W

Look up your file

Enter the phone number used when purchasing

Warranty policy

Quality commitment — protecting your rights

Frames

2 years

Covers manufacturing issues, breaks/cracks from production, loose screws, bent frames. Not covered: heavy impact damage or sitting on the glasses.

Lenses

12 months

Coating warranty 12 months. Some premium lenses (Essilor, Nikon, etc.) may extend to 18–24 months by product line.

  • 30-day vision comfort — one exchange if you cannot adapt
  • User scratches in the first 30 days → 50% credit toward new lenses

Free lifetime service

Lifetime

Cleaning, frame adjustment, screws, nose pads, hinge tightening — free when you visit the store.

Not covered

User scratches (after 30 days), drops/breaks, heavy impact, sitting on glasses, or third-party repairs.